When we first encounter a new situation we lack clarity. We don’t understand the problem. We don’t understand the solution. We don’t understand anyone’s roles, responsibilities, or processes.
Hopefully, we gradually develop clarity. We come to understand the problem. We come to understand a solution. We take on a role, responsibilities, and processes.
Then we forget, or things change, and we lose clarity again.
Living beings go in and out of clarity on an ongoing basis. Ideas emerge as a way to make sense of an otherwise incomprehensible world. Those ideas come and go. The ones that we act on are reinforced.
These ideas provide a conceptual overlay on the world we experience. Since on one level, everything is connected, even the distinction between two objects is made by our conceptual minds. For us, our concepts of things is our reality. And those concepts have momentum. Even when we encounter information that doesn’t accord with our views, we tend to ignore it. This is known as confirmation bias.
Both individuals and organizations develop habits. We develop ways of reacting and responding to challenges. We teach others. We build those practices into code or hardware. We advertise and amplify the practices that serve us. We admire others, and emulate their practices.
Learning is a practice of developing clarity where there was none. In many cases, unlearning is even more important than learning. We need to undo our powerful assumptions about the world before we can allow new information.